Voice over Internet Protocol (VoIP) has revolutionized the way we communicate with each other. It offers a cost-effective and flexible alternative to traditional phone services, enabling individuals and businesses to make and receive calls over the internet. However, not all VoIP pricing models are created equal, and capacity-based pricing is often much cheaper than extension-based pricing. In this blog post, we will explore why this is the case and the benefits of capacity-based pricing for VoIP users.

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If you are part of a business that does a lot of outbound calling, you are probably hearing back from customers and potential clients that your calls are showing up as spam, scam, or possible fraud when you call them. As a business owner or manager, this is extremely frustrating and expensive to your business as it substantially effects outbound sales efforts and answer rate. The effect of this labeling is very obvious as it makes it nearly impossible to get your contacts on the phone when your calls are immediately dismissed. Even worse, voicemails are often ignored or immediately deleted if they arrive with this label.

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